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valerieg40938182
valerieg40938182
Participant
August 27, 2025

Subscription

  • August 27, 2025
  • 1 reply
  • 72 views

Hello I just paid for the 199 for adobe firefly for credits. I canceled the recurring after I purchased the credits that I need however it is still saying that I have no credits can you please help 

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
August 27, 2025

@valerieg40938182 did you cancel within the initial 7 day window? If so it may have cancelled you outright instead of just the recurring charges. Did your payment completely process before cancelling? 

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