Skip to main content
Participating Frequently
March 7, 2026

TERRIBLE - you just took ~1500credits and gave me nothing at all useful. No way to report? The last one for 950 credits shrunk a 20s movie to only 5 seconds. and added a watermark on the movie that garbled the message I asked for. ZERO VALUE

  • March 7, 2026
  • 1 reply
  • 9 views

TERRIBLE - you just took ~1500credits and gave me nothing at all useful. No way to report? The last one for 950 credits shrunk a 20s movie to only 5 seconds. and added a watermark on the movie that garbled the message I asked for. ZERO VALUE 

    1 reply

    March 7, 2026

    Hey ​@ChrisOgden 

     

    Thank you for your message. 

    We need additional information to understand what is happening. Can you please reply with the following information:

    • A screen shot of the whole browser (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • A copy of the keyframe(s), reference images or video you were using (if any), or image you were using in generative fill.

     

    An example of the prompt that you are using as well would help.

    Keep in mind 3rd party models are not the same as Adobe Firefly.

    Third Party Models use more credits than Adobe Firefly.

    Regarding adding voice and text I would suggest using

    Adobe Express
    How to Add Text to Video in Adobe Express

    Adobe Express is a free App. there is a premium plan if you want to upgrade. For your project, I suggest adding the voice over. You get consistent results.

     

     

    Cheers

    Nate