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True_Blue_CS
Participant
August 5, 2025

The firefly screen is blank

  • August 5, 2025
  • 1 reply
  • 52 views

Blank white screen

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
August 6, 2025

Hello @True_Blue_CS,

Thank you for your message. 

Are you using a Mac, if so, please try a hard reload by pressing <SHIFT> while clicking the reload button. 

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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