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June 29, 2026

The image generation failed due to an unknown error. I should try it again in a few seconds, but the error is persistent over days.

  • June 29, 2026
  • 1 reply
  • 9 views

Since a couple of days, I get the persistent error, that I should try again later to create an image. The message does not depend on the browser or the prompt. I have sufficient credits. I am very annoyed, since I am paying a fee for functionality and not for persistent errors.

    1 reply

    June 29, 2026

    Hey ​@design_BvBP 

    Help us. Help you.
    Something went wrong Error Message

     

    Something went wrong

    A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.
         

    Cheers

    Nate