The image is neither being generated nor downloaded. 

Image not generating
Could you please try accessing the image generation feature using this link and let us know if it loads properly?

If the issue persists, please try a hard refresh of the page by holding the Shift key and clicking refresh/reload.

You can also try opening the page in a different browser to see if that resolves the issue.

If it’s still not working, please share a full screenshot (including the URL bar) so we can take a closer look.