the program for generate videos its not working and i already pay for it

Hello @esteban_9505,

Thank you for your message. 

We need some additional information to understand what problem you may be experiencing. Please include the following information:
• A screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing.
• The prompt you were using.
• If you were using reference images or keyframes, please upload those.

Thanks,
    droopy