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stephenbieck
Participant
February 17, 2026

The video never finished its generation and I was then promted to buy more credits

  • February 17, 2026
  • 2 replies
  • 0 views

Video never completed and I was charged credits

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    February 17, 2026

    If it was never generated, you should automatically have those credits restored.

    Check your account.

    stephenbieck
    Participant
    February 17, 2026

    can you give reimberse credits for not being able to complete video?