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Participant
Nov 11, 2026 7:36 AM UTC
Open for Voting

Till yesterday kling 3.0 and other kling model had unlimilted access but today its charging credits

Till yesterday kling 3.0 and other kling model had unlimilted access but today its charging credits. If this a bug please help me out on this. i am a student in which i am learning AI which was free till yesterday, but today its charging credits. I am student how can i afford this credits

Pinned Reply By Kartika Rawat

Thanks for bringing this up. We have shared it with the team to investigate.


Kartika

12 replies

Participant
Nov 14, 2026 6:13 PM UTC

Yes I am facing same issue. I'm a premium member. Now kling is asking credits. Four days back there is no credit and unlimited was there. 

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Participant
Nov 13, 2026 3:25 PM UTC

I took firefly subscription about 2 months ago and i used to get kling 3 and Kling 4.0 Models unlimited access....since 2 days its asking me to use credits and if i choose 10 second generation its asking me to upgrade access.…

Are anyone facing this?

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Kartika Rawat
Community Manager
Community Manager
Nov 12, 2026 2:36 PM UTC

Thanks for bringing this up. We have shared it with the team to investigate.


Kartika

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N8.
Community Expert
Nov 12, 2026 9:30 AM UTC

Hey ​@beautiful_Mermaid1a3c  were you using a Free Trail previously?

Thanks 
Nate

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Participating Frequently
Nov 12, 2026 9:39 AM UTC

NO, I am a student so i just singed up and paying for monthly subscription.

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N8.
Community Expert
Nov 12, 2026 9:43 AM UTC

​@beautiful_Mermaid1a3c Thank you. 

Once we have a subscription credits start to be deducted. Each subscription has different free generation options.

Still, I have reported this.

Nate

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Gabriel Grundler Y.
Community Manager
Gabriel Grundler
Nov 11, 2026 12:43 PM UTC

Hi, positive_image0e47

Can you provide which plan are you currently on? 

Because if it is the Free plan, you do not have the Kling 3.0! Did you start a free trial of some kind?

Let me know these details, so I can help you further!

 

Best,

Gabriel

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Participating Frequently
Nov 12, 2026 9:17 AM UTC

I have an active Creative Cloud Pro subscription. Until November 10, I was able to use Kling 3.0, Kling 3.0 Omni and Kling 4.0 without consuming any generative credits.

However, starting today, all these models have begun deducting credits from my account.

I would like to understand whether Adobe has recently changed the access policy for these models or whether this is a temporary technical issue. Could you please verify my subscription entitlements and clarify why the credit consumption has suddenly started? 

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