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mandi298859268uls
Participant
April 28, 2026

Too many 60-point credits getting wasted on a monkey that can't display anything

  • April 28, 2026
  • 3 replies
  • 34 views

constantly getting charged credits and getting nothing.  I had to buy more credits 3 times last month. If it can’t produce an image then don’t take the credits. Charge the account after the image is produced instead of before. I appreciate the “free” use of some of the lower end AI models, but these are not what I’m losing my credits on. 

    3 replies

    April 28, 2026

    Hey ​@mandi298859268uls 

     

    This is may help:
    When you get a bad seed delete the images that are not working.

    How to Delete multiple Files

    Delete multiple files

    Flag the images that are not work for you as well. 
    thumbs up or thumbs down. This helps the developers.

    Cheers

    Nate

    Known Participant
    July 2, 2026

    how do you flag image if nothing is generated? 

    July 2, 2026

    Hey ​@iy31138139dmvz 
    Could you provide the requested information?


    A Full Screenshot: Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.
         

    Note: Here’s a useful article explaining the most common reasons that trigger the error you’ve been seeing.


    Cheers

    Nate