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July 4, 2026

Tried to edit video 3 times but had no effect yet used 1200 credits!

  • July 4, 2026
  • 1 reply
  • 5 views

The program is not editing the video but is still debiting credits.

    1 reply

    July 4, 2026

    Hey ​@Dave23342238z7ph 

    Could you kindly provide a short video of your workflow? this will help considerably.

     

    Help us, help you, please provide the following:

    • The Full Prompt: The exact text you entered into the prompt box.
    • Settings and Model: The specific model used and any other settings (such as aspect ratio, content type, or style strength).
    • Reference Images: A copy of any reference images or keyframes used to guide the generation in a zip file (to preserve the image’s details).
    • Visual Examples: Please upload a copy of the "bad" generation so we can see exactly what the output looks like and tell us what is wrong if it is not obvious.

    Let us know once you have the details ready, we’ll be glad to help.

    Cheers
    Nate