"Try again later"

@rebeccar80264768 It looks like your error message is different from the "try again later." Does this happen on other devices and browsers? 

Hi there, 

I am having trouble with Firefly in a similar way. 

I am using a Macbook Pro with Chrome browser. 

I tried:, logging out of Adobe and logging back in, hard reset, clearing cookies and cache. 

I still get this message.

@joshua32988722o4tc Please try a hard refresh on your browser to see the changes. Ctrl(Cmd) + Shift + R.  If that doesn't work please share: 

• What device and browser version are you using?
• What module are you using?
• Can you include any screenshots or videos of the issue?

why does it keep say try again later?

@MikhaelBitar @MD MERAZUL32581923rzvq Can you share the following details?

• What device, browser/version, and module are you using?
• Please include any videos of the issue.
• What is your prompt?

Hi, thanks for your reply. Here's what a get whenever I press on the generate button. Using safari on macbook pro.

Try again later.

Hi @MikhaelBitar, it's working fine for me just now. Has it worked for you correctly up until today? Did you try logging all the way out of your Adobe ID and logging back in? Switching to another browser and/or clearing out your cache? Is there any change in your Internet connection, virus software, or firewall? Can you post a screenshot of what your prompt is and the error message? Are you connecting by desktop or smartphone? We'll try our best to get you back up and working with Firefly again.