Skip to main content
Participant
July 14, 2026

Unable to generate a video

  • July 14, 2026
  • 1 reply
  • 4 views

The generate button is grayed out and I'm not able to press it

    1 reply

    July 14, 2026

    Hey ​@kiki675 


    Help us. Help you.

    A Full Screenshot or short video:  Please provide a screenshot of your entire browser or application window, including your avatar in the upper right corner. Many errors have multiple causes; seeing the full context is much more helpful than a zoomed-in image of the error message alone.
    >>Make sure to remove person details: email address, name... before posting<<

    • System Details: Specify your Operating System (OS) and Browser (including version numbers).
    • Workflow Context:
      • Which Firefly function were you using? (e.g., Text to Image, Generative Fill, Text to Video, etc.)
      • Which model was selected? (e.g., Firefly Image 3, Image 4 Ultra, Imagen 3).
      • The full prompt you were using.
      • Copies of any reference images, keyframes, or original images used.

    Cheers

    ​​​​​​​Nate