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Balachander
Participant
March 2, 2026

Unable to generate video with the corresponsing image and prompt

  • March 2, 2026
  • 2 replies
  • 11 views

While try to generate video with image and proper prompt i am getting error like can not load , always getting the same . Even i paid for the scuscription

    2 replies

    Kartika Rawat
    Community Manager
    Community Manager
    March 2, 2026

    Hi Balachander!

    Sorry to hear that. Could you share the screenshot of the error message? It seems like something is violating the AI guidelines. Please share the prompt and the reference image if you're using them to generate.

     

    Let us know. Happy to help.

    Thanks,

    Kartika

     

    moved to questions

    March 2, 2026

    Hey ​@Balachander 

     

    Thank you for your message. 
     

    The process of prompting and getting the desired results ends up being a lot of trial and error. When You get a bad seed:

    Steps to take
    - Delete the images that are not working for you How to Delete multiple Files

    - Open a new tab and start over or with a reference image: style or composition image.

    - Use a different model


    We need additional information to understand what is happening. Can you please reply with the following information:

    • A screen shot of the whole browser (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).

    • A copy of the keyframe(s), reference images or video you were using (if any), or image you were using in generative fill.

     

    An example of the prompt that you are using as well would help.
    Could you provide a screenshot of an example of your image that is being rejected?


    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate