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halloweener
Participant
April 17, 2026

Unable to load images or frames for video generation. No longer working as it was.

  • April 17, 2026
  • 1 reply
  • 8 views

Uploading images for Video production and your program is no longer loading them.  There is a glitch.  It was working up until yesterday mid-day, and now nothing is even loading let alone generated once uploaded.  The issue started with the image uploading and then the GENERATION button would work….but the video would not load.  Not it is not even uploaded images.  There is nothing wrong with the images, they are not out of compliance and are allowed.  I have been making a lot of videos lately with no issues.  Please look at this issue internally and fix asap.  The subscription becomes a waste of money if programs are not working as they should!

    1 reply

    Black__B
    Participating Frequently
    April 18, 2026

    Hi, 

    This issue in Adobe Firefly is likely caused by a temporary backend or session-related glitch rather than a problem with your images. Try logging out and back in, using an incognito window, or switching browsers to rule out cache or extension conflicts. If uploads are not starting at all across different setups, it strongly suggests a platform-side failure. In that case, report it to Adobe support with details so their team can investigate and fix it quickly.