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Participant
May 24, 2023

Unable to use beta version

  • May 24, 2023
  • 3 replies
  • 275 views

I received the "you are in" email and when I accessed the website, the message "Something went wrong, Failed to fetch." is displayed and the function cannot be used.

What should I do about it?

3 replies

Participant
May 25, 2023
i tried both but it doesn't work.

Are there any other measures?

Having trouble with my account or ID?

By the way, Google Chrome uses Google Workspace, but does it have anything
to do with it?

Please give me some advice again.
Tracy.H
Community Manager
Community Manager
May 24, 2023

Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

KatarinaJovanovic
Community Expert
Community Expert
May 24, 2023

There is no wait time anymore, create an Adobe Account, log in to the Firefly website and start using it