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博之299941288ltx
Participant
May 24, 2023 2:29 AM UTC
Open for Voting

Unable to use beta version

I received the "you are in" email and when I accessed the website, the message "Something went wrong, Failed to fetch." is displayed and the function cannot be used.

What should I do about it?

    3 replies

    博之299941288ltxAuthor
    Participant
    May 25, 2023 4:04 AM UTC
    i tried both but it doesn't work.

    Are there any other measures?

    Having trouble with my account or ID?

    By the way, Google Chrome uses Google Workspace, but does it have anything
    to do with it?

    Please give me some advice again.
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    Tracy.H
    Community Manager
    Tracy.HCommunity Manager
    Community Manager
    May 24, 2023 3:40 PM UTC

    Please perform a hard refresh on your browser Ctrl(Cmd) + Shift + R. If this doesn't work, try accessing the site with an incognito browser.

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    KatarinaJovanovic
    Community Expert
    KatarinaJovanovicCommunity Expert
    Community Expert
    May 24, 2023 12:28 PM UTC

    There is no wait time anymore, create an Adobe Account, log in to the Firefly website and start using it 

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