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Delightful_Galaxy7551
Participant
September 19, 2026

Upload Reference Image not working

  • September 19, 2026
  • 1 reply
  • 13 views

The image upload button in Adobe Firefly is not working. When I click the button to add an image, nothing happens and the image upload panel does not open. I have tried refreshing the page and using different browsers, but the issue still occurs. This prevents me from adding images to Firefly.

      1 reply

      droopydog500
      Community Manager
      droopydog500Community Manager
      Community Manager
      September 22, 2026

      Hi ​@Delightful_Galaxy7551,

      Can you please tell us whether this is image creation or video creation or another function? If you could take a screen shot of where it is not working and show us, that would be helpful.

      Thanks,

          droopy

      Adobe Community Expert (not an Adobe employee)
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