Uploading frames but firefly isn't using them

I have tried multiple prompts – this is the one I had used before with another image (similar image, slightly different composition) that had worked well: slow subtle motion of circles lightly floating on a shifting gradient background

Attaching the keyframe here. I used the same for start and end frame to create a seamless loop. This is artwork I created so none of the common problems apply. It also worked completely fine several minutes before with another image that was set up the same way. Screenshotted how I have been setting this up within firefly, but I had closed out of the browser window where I got the previous results I included in the original post.

GlassyGradients_Comp9.png

Screenshot 2026-01-14 at 12.27.47 PM.png

Hey @Lisa271214394bck 

Thank you for your message. 

We need additional information to understand what is happening. Can you please reply with the following information:

• A screen shot of the whole browser (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).
• The full prompt you were using.
• A copy of the keyframe(s), reference images or video you were using (if any), or image you were using in generative fill.

Common problems

• Trademarked / Copyright
• Political figures / Celebrities 
• Children (Adobe will not prompt anything with  regards to children)
• Nudity
  
  CheersNate