uploading reference images for video are failing and showing Content Credentials. Regardless of the imager I upload.

Can someone take at tech support look at my account please.

As of two days ago. Firefly does no allow any image uploads as reference. Regardless of the video model. 

 Can someone PLEASE HELP??

I tried uploading jpg, png, I tried screenshots of the art. Nothing is working. I even tried to upload image already created in firefly to make a video and it is completely failing.

Hi otadon!

Sorry about the issue. Could you share an image for testing? Does it happen with a specific model?

Let us know. Happy to help.

Thanks,

Kartika

moved to questions