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otadon
Known Participant
March 5, 2026
Question

uploading reference images for video are failing and showing Content Credentials. Regardless of the imager I upload.

  • March 5, 2026
  • 3 replies
  • 49 views

 No matter what image png or jpg I try to upload I get this message as of this morning

 

    3 replies

    otadon
    otadonAuthor
    Known Participant
    March 6, 2026

    Can someone take at tech support look at my account please.

    otadon
    otadonAuthor
    Known Participant
    March 6, 2026

    As of two days ago. Firefly does no allow any image uploads as reference. Regardless of the video model. 

     Can someone PLEASE HELP??

    I tried uploading jpg, png, I tried screenshots of the art. Nothing is working. I even tried to upload image already created in firefly to make a video and it is completely failing.

    Kartika Rawat
    Community Manager
    Community Manager
    March 5, 2026

    Hi otadon!

    Sorry about the issue. Could you share an image for testing? Does it happen with a specific model?

     

    Let us know. Happy to help.

    Thanks,

    Kartika

     

    moved to questions

    otadon
    otadonAuthor
    Known Participant
    March 5, 2026

    It happened on any image here is the one I was trying. This only happens in video generation. The image gen is fine

     

    otadon
    otadonAuthor
    Known Participant
    March 5, 2026

    Any update on this? I am completely unable to generate videos with reference while image generation is working fine