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hgd2700
Participant
February 4, 2025

Upscale Issue

  • February 4, 2025
  • 1 reply
  • 199 views

I saved several renders under favorites, and when I select the one from the favorites library to upscale, when the next window opens to the Firefly generator, the original render isn't there anymore, and four random renders I did not save are seen. I want to upscale my favorite render!

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
February 8, 2025

Hello @hgd2700,

Thank you for your message. I am sorry you are having this problem. 

There are some issues with upscaling and favourites where the original image is not regenerated. I have seen about a dozen reports here of that problem. Adobe is aware of this issue. You might want to turn off fastmode and generate the larger images until this problem is fixed.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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