UUID error in video editor

Hi Monster+Visual,
We appreciate you reaching out to us.

To better help us identify a fix for this bug please upload your device and browser configuration by following these steps:

• To copy this information to your clipboard on macOS: Hold keys: shift + option + command together while clicking on the Firefly icon in top left hand corner of the video editor.
• To copy this information to your clipboard on Windows: Hold keys: shift + alt + ctrl together while clicking on the Firefly icon in top left hand corner of the video editor.

Copy the information displayed in the blue box and paste it in the text box below. Here is a sample image of that information:

If you’re willing to share your project with our product team, let us know so we can share further instructions via DMs
Let us know the details, we’d love to help.

Hajar