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Caribbean_Sunrise4129
January 17, 2026

Veo 3.1 fast

  • January 17, 2026
  • 1 reply
  • 47 views

For the past three days, I’ve been trying to generate a video with Veo 3.1 Fast, but I keep getting the error message: “Unfortunately, it didn’t work.” Is the program no longer supported?

 
 
 

1 reply

droopydog500
Community Manager
droopydog500Community Manager
Community Manager
January 19, 2026

Hello @Caribbean_Sunrise4129,

Thank you for your message. Yes, it is still supported.

 

We need some more information to assist you. Can you please reply with the following information:
• What length and resolution did you select?
• A screen shot of the whole browser or application window (including your avatar in the upper right corner) with the error or problem showing or when the problem is happening (not just the error message itself).
• The full prompt you were using.
• A copy of the keyframe(s) or reference images (if any) you were using.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
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