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Participant
September 25, 2026

Video generation didn't use my starting frame as reference and could not be stopped so it took my credits and gave me no video.

  • September 25, 2026
  • 1 reply
  • 15 views

 

Tried to generate a video with a starting frame. Frame disappeared once I clicked generate and the resulting video was completely wrong. Tried again and the frame disappeared again. Tried to stop the video by closing out or refreshing and it took my credits anyway and did not even generate a video. At the very least allow a generation to be stopped maybe with a few second delay before taking credits and starting the video generation. I have complained/suggested this before and was told to close out the page to stop the generation, but it's pointless if it still takes my credits. 

    1 reply

    N8.
    Community Expert
    September 26, 2026

    Hey ​@vantagepointmedia3 
    Once you press generate, your credits are consumed.

    Regarding your Reference Image

    When I use a reference image and want to keep the reference I tend to use one these prompts at the beginning of the Prompt.

    Prompt suggestion 1
    Keep the reference image…

    Prompt suggestion 2
    Use the reference image…

    Cheers

    Nate