Skip to main content
varadatech
Participant
April 21, 2026

Video Generation Fails with “Something Went Wrong”

  • April 21, 2026
  • 1 reply
  • 4 views

I am currently using Adobe Firefly under a free trial. Whenever I try to generate a video, the process fails and shows the error message “Something went wrong.” This issue occurs every time, regardless of the prompt used.

Steps to reproduce:

  1. Open Adobe Firefly

  2. Go to the video generation feature

  3. Enter any prompt and start generation

  4. Wait for processing

Expected result:
The video should be generated successfully.

Actual result:
The generation fails with a “Something went wrong” error, and no output is produced.

This issue persists across multiple attempts and prevents me from using the feature during my trial period. Please clarify whether this is a bug, server limitation, or a restriction of the free trial, and provide a fix or guidance.

    1 reply

    April 22, 2026

    Hey ​@varadatech 

    Help us. Help you. 
    Could you provide an example of your prompt? The model being used?

    Keep in mind each model has different parameters 

    Common problems

    • Trademarked / Copyright
    • Political figures / Celebrities 
    • if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

    or

    • - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
      Many Generation Models will not generate anything to do with children.
    • Nudity

    Cheers

    Nate