Video not generated and credits gone

Hey ​@Rajaramthilak 

Credits are deducted when you press generate. If the generation fails, they should be restored, but it is not necessarily instantaneous. Can you please double check to see if they have since been restored?

 If not, can you please tell us what model you were using and the resolution and length. Did you happen to take a screen shot of the error?

Common problems

• Trademarked / Copyright
• Political figures / Celebrities 
• if it has children or child like images (an absolute no/ firefly will not generate anything that even resembles a child/ even childlike)

or

• - the prompt has words associated with children example: boy, girl, kid, kids, child, children and so on...
  Many Generation Models will not generate anything to do with children.
• Nudity

Cheers

Nate