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Participant
September 20, 2026

Video not generating with any of the AI models mentioned in the list...

  • September 20, 2026
  • 1 reply
  • 20 views

When i started to use the adobe firefly initially it gave one video and image generation and after than none of them is working it says everytime. “Something went wrong please try again later” so kindly help me with the issue and i’m uploading the screenshot of the issue im facing 

 

    1 reply

    N8.
    Community Expert
    September 20, 2026

    Hey ​@Adorable_musician3550 
    Ya… after getting a new plan you need to log out  of the creative cloud app to reset the functions of Firefly. Log out then back in to the Creative Cloud App, after you get a new subscription or change subscription.

    Nate