video oluşturamıyorum

Hi ​@brilliant_Essence5374,

Thanks for reaching out! We’re sorry to hear about this. Could you please share a screen recording of the issue as suggested by ​@Oh.N8? Did you try using another browser? Do you get any error message when you try those steps?

Regards,

Tarun

Hey ​@brilliant_Essence5374 

Help us. Help you.
Could you try logging out of your Creative Cloud app and then log back in? This has helped me with other issues before.

Could you create a full screen video of your workflow showing us what is happening? This would help considerably.

>>Make sure to hide your personal information: email account and anything other personal details.<<

Short video that has helped me work around the issue

Cheers

Nate