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rzlebek
rzlebek
Participating Frequently
March 12, 2026

When I drag and drop a video file into the board, it cuts off the second half. If its :15seconds I only see about 6 seconds of the video.

  • March 12, 2026
  • 返信数 1.
  • 30 ビュー

I want to see the full video mp4 file I drop into the board, but it only gives a preview. 

      返信数 1

      Hajar Toutsi
      Community Manager
      Hajar ToutsiCommunity Manager
      Community Manager
      March 12, 2026

      Hi rzlebek,

      Thank you for bringing this to our attention.

      Since I wasn’t able to reproduce the issue, could you please share a clip showing only the preview you experienced, along with a short recording of that behavior on Boards? This will help us better understand the root cause.

       

      Looking forward to your reply.

      Hajar

        rzlebek
        rzlebek作成者
        Participating Frequently
        March 13, 2026

        Hello Hajar! Appreciate your response. See video here for reference showing what I have been experiencing. Also, multiple people on my team have experienced this as well.  The video file of my screen recording was too big to attach here so I put it in a wetransfer link for you: https://we.tl/t-aGzVkGR3mL Thanks so much! 

        Hajar Toutsi
        Community Manager
        Hajar ToutsiCommunity Manager
        Community Manager
        March 13, 2026

        Thanks rzlebek, for pointing that out,

        I will escalate this issue to the product team and share updates with you as soon as I have them.

        Thanks again for flagging.

        Hajar

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