When i going to upscale or enhance a video in Adobe firefly web, then i was stuck at 95% and sometimes when i get into upscale page and then generate upscale video then it shows error 'something went wrong '

Hey ​@_kxrr.09 
Depending on your plan you there might be a slower time period or not at all. I depends on how many images you can upscale based on your Plan
 Generative Upscaling Credits Different Plans | Options

https://helpx.adobe.com/creative-cloud/apps/generative-ai/generative-credits-faq.html#standard-and-premium-generative-ai-features

 

Cheers

Nate