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kimjake70
kimjake70
Participant
June 18, 2026

When I try to 'create' a video from my [PII redacted] account it says I don't have access, which I do.

  • June 18, 2026
  • 1 reply
  • 8 views

When I try to ‘create’ a video with firefly your system says ‘you don’t have administrative rights’ or something to that effect.

    1 reply

    O
    Community Expert
    Oh.N8Community Expert
    June 19, 2026

    Hey ​@kimjake70 

    I have had this happen before. I just logged out of my Adobe Creative Cloud account and logged back in. That resolved the issue for me. If the issue persists, after trying that method, let us know.

    Cheers

    Nate

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