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Participant
May 19, 2025

When I try to create an image, it says the program is unavailable. Please fix this problem.

  • May 19, 2025
  • 1 reply
  • 164 views

When I try to create an image, it says the program is unavailable. Please fix this problem.

1 reply

droopydog500
Community Manager
Community Manager
May 19, 2025

Hello @vida_7769,

Thank you for your message. We need a little

more information to help you with the problem you are experiencing.

 

Can you please reply with the following information:
• What Firefly function were you using? (text to image, text to vector, text to video, image to video, generative fill, audio/video translation, boards, etc.)
• A screen shot of the whole browser window (including your avatar in the upper right corner) with the error or problem showing.
• The full prompt you were using.
• If you were using reference images or keyframes, please upload those.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)