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Veselina_Borisova2317
Participant
July 29, 2025

Where is my payment ?

  • July 29, 2025
  • 1 reply
  • 81 views

Hello , I made a payment on this plan: Adobe Firefly Standard
The money was taken from my account and the system shows me that it is with you. But your system does not show that I have an active plan and makes me buy again. Please help me. Thanks!

1 reply

S
Community Manager
SamarthSCommunity Manager
Community Manager
July 30, 2025

Hi @Veselina_Borisova2317!

 

Thanks for reaching out. I see you have an active Firefly plan. Please log out and then log in again with the correct ID. 

Let us know if this resolves the login issue. 

 

Thanks 

^Sam
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