why the website is working lag , the process of generating video take much time then privous generate time , still now laging

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Hi ​@Passionate_outfit8c7e, 

I'm sorry to hear about the ongoing performance issues and delays you're experiencing. I understand how frustrating it can be when video generations take longer than expected, remain stuck in a "generating" state, and impact your workflow, especially if you've been noticing slow performance across the website and app for the past few months.

To help us investigate further, could you please share:

• Which browser and operating system you're using?

• Whether this happens with all video generations or only specific projects?

• Approximately how long the generation remains stuck in the "generating" state?

• A screenshot or screen recording of what you're seeing, if possible?

In the meantime, please try:

• Testing in an incognito/private browsing window.

• Trying a different supported browser.

• Disabling any browser extensions, VPNs, or ad blockers temporarily.

• Checking whether the same behavior occurs on another device or network.

Regards,

Tarun