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Participant
February 18, 2025

words removed because of user guidelines

  • February 18, 2025
  • 7 replies
  • 171 views

Cannot generate because words removed because of user guidelines? something is wrong. I did not include ANYTHING offensive. Beyond ridiculous.

7 replies

droopydog500
Community Manager
Community Manager
February 26, 2025

Hi @J_bg_25,

 

Past experience or process of elimination using the same prompt.

 

    droopy

Adobe Community Expert (not an Adobe employee)
J_bg_25Author
Participant
February 26, 2025

so how did you know what words would trigger then?

droopydog500
Community Manager
Community Manager
February 21, 2025

Hi @J_bg_25,

 

Probably the best source is these forums where people said their prompt was blocked, we asked them for their prompt, they told us, and then we told them what words triggered it. There is no other published documentation.

 

    droopy

Adobe Community Expert (not an Adobe employee)
J_bg_25Author
Participant
February 21, 2025

Could you share where to read up so I can understand and identify them? 

droopydog500
Community Manager
Community Manager
February 20, 2025

Hi @J_bg_25,

 

I do not work for Adobe, but I am pretty good at identifying what words caused the model to generate an error for some or all of a prompt.

 

    droopy

Adobe Community Expert (not an Adobe employee)
J_bg_25Author
Participant
February 20, 2025

Hey Droopy.  Are you working at Adobe ?? let me know so I know if it is going to actually help with the situation. 

 

How can you help me if I share that with you. Firefly did not specify the exact words that is in violation to the adobe guidelines.  This is terrible experience.  Why would I pay $$$ per month for something this terrible?

droopydog500
Community Manager
Community Manager
February 18, 2025

Hello @J_bg_25,

Thank you for your message. I am sorry you are having this problem. 

Can you please share the prompt you were using? We can best help you if you share that.

Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)