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Known Participant
August 17, 2026

You can't open the images you created in Firefly

  • August 17, 2026
  • 2 replies
  • 12 views

Basically while it does generate images, albeit a lot slower than normal. But even after generating only shows loading gray color rectangle and you can’t generate new image unless you refresh the page. Only reason i know it generates is you can see in the generation history.

 

 

Edit: It is same in both Firefox and Edge.

    2 replies

    August 17, 2026

    Hey ​@miidesign 
    I have noticed something similar. As a result, I have had a look in my Creative Cloud app
    to see if the image/ voice/ video has been generated before pressing “Generate” again to conserve credits.

     

    Could you have a look in your Creative Cloud App and see if the image/video is hiding there?
     

    How to reliably download your files
    In your Adobe Creative Cloud you can find your files there and download them. Here s a short video showing the steps

    https://youtube.com/shorts/fCgb1ZR48tU?feature=share


    Cheers

    Nate

     

    miidesignAuthor
    Known Participant
    August 17, 2026

    It started to work again.