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Participant
September 17, 2026

Your entire APP is a huge bug on any browser. Page freezes, couldn't even refresh, stuck on a blank page, super slow to load.

  • September 17, 2026
  • 1 reply
  • 25 views

Entire APP is a huge bug on any browser. Much more on Firefox. Page freezes, couldn't even refresh, stuck on a blank page, super slow to load, ai super dumb… it’s like not fit to work. I got 500mbps-800mbps internet speed, a decent computer specs fit to render even animation-heavy 3Ds on Blender, everything else is working properly on any website and apps, everything in my rig is up to date, only Firefly web app doesn’t work smooth since day 1.

    1 reply

    Tarun Saini
    Community Manager
    Community Manager
    September 18, 2026

    Hi ​@quirky_Explorer4bdd 

     

    I'm sorry to hear about the experience you've been having with Firefly. I can understand how frustrating it is when the application feels slow, freezes, gets stuck on blank pages, and doesn't perform as expected, especially when you have a fast internet connection and hardware capable of handling demanding creative workloads.

    To help us investigate, could you please share:

    • Your operating system and browser version (you mentioned Firefox, but does the same behavior occur in Chrome, Edge, or another browser as well?)

    • Approximately when the issue started and whether it has become worse recently.

    • Whether the freezes happen during specific actions (video generation, image generation, navigation between pages, etc.) or throughout the entire experience.

    • Any screenshots, screen recordings, or browser console errors you may be seeing.

    Since you've already confirmed that other websites and applications perform normally on your system, those details would be especially helpful in identifying what's causing Firefly to behave differently in your environment.

     

    Regards,

    Tarun