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No Neck Savage
No Neck Savage
Participant
April 1, 2024

Your reference image violates Firefly user guidelines and was removed.

  • April 1, 2024
  • 4 replies
  • 2375 views

I uploaded an image of my own invention. Meaning I invented the product in the image. It's mine as is the photo. Why am I getting this error: Your reference image violates Firefly user guidelines and was removed. It's my product called, The Bee Raft. They save bees from drowning in backyard water sources.

    4 replies

    @mj
    Community Expert
    @mjCommunity Expert
    Community Expert
    April 13, 2024

    Firefly is super touchy.

     

    Here are some guidelines from Adobe.

    https://helpx.adobe.com/in/firefly/using/tips-and-tricks.html?linkId=100000250655968&linkId=100000253415044

     

    hth

    mj

    iMSD

      droopydog500
      Community Manager
      droopydog500Community Manager
      Community Manager
      April 10, 2024

      Can you please include a screen shot that shows the error message?

      Adobe Community Expert (not an Adobe employee)
      R
      Rowanna36658075jyqz
      Participant
      April 10, 2024

      @droopydog500 no option to provide feedback or mark incorrectly blocked. I just had the same issue with a picture I made. I tried contacting support and they literally just left the chat without saying anything lol

        No Neck Savage
        No Neck SavageAuthor
        Participant
        April 10, 2024
        Dude, that sucks. Where's their AI Chatbot?
        Vivek-Sharma
        Community Manager
        Vivek-SharmaCommunity Manager
        Community Manager
        April 12, 2024

        Hi, Sorry for the trouble. Please share a screen recording depicting the issue along with the sample image, so that we can assist you better.


        ^VS

        droopydog500
        Community Manager
        droopydog500Community Manager
        Community Manager
        April 2, 2024

        Seems odd.  When I try to use that image as a reference image it works. I am not sure what triggered it.  Have you received that error more than once for that image?

         

        Do you have the option on that error message to provide feedback or mark incorrectly blocked?

        Adobe Community Expert (not an Adobe employee)
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