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Bob Coen
Participant
August 27, 2023

Adobe Creative Cloud Subscriber (All Apps/Services) Cannot Download Open Last Media Encoder Beta

  • August 27, 2023
  • 1 reply
  • 82 views

Hello, I updated Media Encoder (Beta) to v24.0.0.48 (2023-08-26). I am not given the option to open it, only Buy Now or Try. I am logged into account and all other beta versions are accessible. When I click Try, it takes me to an upgrade page to change my plan to All Apps/Services, which I already have.

 

Please advise.

 

Thanks!

Bob

1 reply

EckiAME
Community Manager
Community Manager
August 29, 2023