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Cameron W
Known Participant
May 29, 2024

Export to ME failing to add burnt in captions

  • May 29, 2024
  • 22 replies
  • 1770 views

Since recent updates (can't remember exactly what version) I have an issue sending files to Media Encoder from Premiere.

When sending to Media Encoder a custom preset isn't working correctly and captions are consistently not being burnt into exported files.


If I export directly from Premiere with our preset I have no issue, but when sending multiple files to media encoder captions are either not burnt in at all, or one file will be burnt in but remaing files won't.

Preset selected to send to ME from Premiere. As shown, captions are selected to be burnt in, and if I export with this they appear as expected.


Preset once sent to ME.  "Burn captions into video" selection has been lost (no longer selected), and even if I manually select it at this point it generally still won't burn them in either.

  

I've tried re-creating the preset but this is also has no effect, nor has re-installing software from a completley clean OS install either.

Due to this I'm exporting files one by one, which is a bit of a time waster as can't continue working while Media Encoder exoprts anymore.

I tried adding the preset to this post but it won't accept the file type...

Syste specs are:
Premiere 24.4.1 (build 2)
Media Encoder 24.1.1 (build 2)
OS Sonoma 14.5
MacBook Pro 16 M1 Max and Intel Macbok Pro 16 i9

 

22 replies

Cameron W
Cameron WAuthor
Known Participant
May 29, 2024

The captions are created based on the 'subtitle' format with our own style for font/placement, and the text is generated through Premieres transcription feature, then adjusted further as necessary.


'Import sequences natively' does seem to be selected as an option in Media Encoder.

RE effects: All of our sequences with captions would have clip scaling/positioning changes as for social media formats.  There may also be some other effects (depending on edit), but not always.

EckiAME
Community Manager
Community Manager
May 29, 2024

What kind of captions do you use? Do you have any additional effects in your PPro project? Do you have "Import sequences natively" turned on or off? I will try to repro.