Left edge of the frame of the video image appears on the right side

@Filipe Martins do Vale 

All three need to be 23.6.

I have the same problem too. I have the creative cloud updated to the last version of premiere(23.6), after effects (23.1) and media enconder(23.6), could you please help?

Hi TJB Media,

this is a known issue, please see https://helpx.adobe.com/media-encoder/kb/known-issues.html and look for DYNAMIC LINK COMPATIBILITY ISSUES (WINDOWS ONLY)

As you are using Character Animator, you can either downgrade AME to 23.4 or wait for the next release and update both Character Animator and AME to 23.6.

Hope that helps.

I have this problem exporting from Adobe Character Animator to Media encoder.

I have exported as everything from MP4s, MOV, Img Sequences but still roughly 10% of the left side of the screen appears on the right. If i export without using Media Encoder there is no problem. All software and hardware is up to date.

this not fix ...

Hi @新月30908541c9nt,

You might try updating After Effects and Media Encoder, as well. Then you should be free of the issue. If it still isn't working, try a new project as a test. Report back if it is still not working.

Thanks,
Kevin

我的版本是23.5也有同样问题，目前还没能解决

I needed to downgrade down notch for the problem to go away

@DanielGheorghee A version mismatch could certainly cause problems for export. For anyone who has not already done so, please make sure your Pr and Me versions match. At present, the latest public versions of each arePr2335x0566 andMe2335x0511.

We need move this thread to the Me forum now since all the reported cases are happening with Export from Me. If you have a non-Me repro case, please report that separately on the Pr forum.

@eckiAMETeam ^^^