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Participant
Jun 24, 2023 10:04 PM UTC
Open for Voting

Left edge of the frame of the video image appears on the right side

When I export a premiere file to adobe media encoder, I always have a part of the left image at the right edge of the image. I can not see the mistake before in premiere. When I just try to export within premiere the audio export rendering stays minutes long at 0%, Therefore I switched then to media encoder. How can I solve this?

17 replies

Daniel Gheorghe
Participating Frequently
Jun 27, 2023 2:19 PM UTC

Same thing happened to me, but with dynamic link between Premiere Pro 23.4 and After Effects 23.5. I figured it's because software versions did not match. Downgraded After Effects to 23.4 and the problem was fixed.

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Warren Heaton
Community Expert
Community Expert
Jun 26, 2023 10:11 PM UTC

@jstrawn 

 


It's showing up in other threads as well.

 

This user is having it happen with an After Effects Comp that does not use any source footage:

Strange cropped/repeated edge when exported in media encoder

https://community.adobe.com/t5/after-effects-discussions/strange-cropped-repeated-edge-when-exported-in-media-encoder/td-p/13887128

 


Here is another thread:

My Video Cut Off and Shown on Left Side

https://community.adobe.com/t5/after-effects-discussions/my-video-cut-off-and-shown-on-left-side/td-p/13891413

 

 

 

The issue is also showing up in Facebook groups and on Reddit as well.

 

 

I have not been able to reproduce it, though. 

 

 

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jstrawn
Legend
Jun 26, 2023 10:01 PM UTC

We need a piece of media and a project that causes this. Also, we need to know exactly what settings you are choosing in AME.

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Ann Bens
Community Expert
Community Expert
Jun 26, 2023 8:25 PM UTC

@Kevin-Monahan 

I have seen this exact same issue in AME beta a couple of months ago. Build 23.5.9.

AME team could not reproduce, but I wonder is its related.

https://community.adobe.com/t5/adobe-media-encoder-beta-bugs/offset-image-in-ame-export-settings/idc-p/13742292#M44

 

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Kevin J. Monahan Jr.
Legend
Jun 26, 2023 7:33 PM UTC

Hi @Evola7,
I moved your post to the bugs forum.

 

Thanks,

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Sethco
Participant
Jun 26, 2023 4:14 PM UTC

Same issue here with Media Encoder except on the left. Exports with same settings without this frame issue using when exporting from Premiere

Issue: 

  • Application and version:  Adobe Premiere 23.5.0 (build 56) > Send to Adobe Media Encoder 23.4 (build 47)
  • OS: Windows 11


Steps to reproduce:

Export a work area from premiere with H.264 settings - HD YouTube and send to Media Encoder

 

Expected to get a usable video

Actually got a video that was unusable

 

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Warren Heaton
Community Expert
Community Expert
Jun 24, 2023 10:12 PM UTC

This same issue was reported in another thread, but more information is needed to recreate it and nail it down.

Bug report template:

Issue: 

  • Application and version: 
  • OS: 


Steps to reproduce:

  1. ...
  2. ...
  3. ...

 

Expected result: 
Actual result: 

 

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