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Grace351836470r5c
Participant
Apr 16, 2026 2:47 PM UTC
Open for Voting

Media Encoder 26.2 Crashing Upon Open (MacOS 26.4.1)

Every time I open Media Encoder 26.2 or send an export from After Effects 26.2 to Media Encoder, ME crashes immediately. Apps are up to date. Tried restarting mac, didn’t work. Tried uninstalling and reinstalling ME, didn’t work. ME preferences were reset to default, cache was cleared, etc., didn’t work. 

 

    9 replies

    Participant
    Nov 5, 2026 3:01 PM UTC

    Same problem here on a M2 Max Mac Studio. Nothing works. Uninstalled, reinstalled. complete clean install. Crashes as soon as opening it. The entire video suite feels broken, absolute waste of money.

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    Participant
    Nov 5, 2026 3:49 PM UTC

    exactly! this highlights that the market is a monopoly, Adobe give no fsss about anything anymore. Roles out a broken software, and give 0 fsss to fix it.

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    Participant
    Sep 17, 2026 11:01 AM UTC

    Been updating for half a year my OS and still it crashes. I’m using now 

    macOS Tahoe

    Version 26.6.2 on M3 max. So are there any fixes?

     

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    Participant
    Jun 29, 2026 3:07 PM UTC

    I’m also having the exact same issue… Also with Tahoe...

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    BrigitteRoars2
    Participating Frequently
    May 13, 2026 7:22 AM UTC

    Same problem with Tahoe 23.0.1, just updated to Tahoe 25.0 issue persists. Macbook Pro M1

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    Participant
    Apr 20, 2026 2:59 PM UTC

    Same here. Just updated to the latest version, unable to use as it crashes as soon as it appears to have finished starting up. And yes, I did submit a bug report but that does not help me now that my client is waiting...

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    EckiAME
    Community Manager
    Community Manager
    Apr 17, 2026 4:15 PM UTC

    I was not able to reproduce the issue after updating to macOS 26.4.1 Tahoe. Did you allow access to the Documents folder? Did you send the report? What was the name you used?

    Please provide more information. See https://community.adobe.com/t5/adobe-media-encoder-bugs/how-do-i-write-a-bug-report/idi-p/13094801 for what we need in order to further investigate your issue.

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    EckiAME
    Community Manager
    Community Manager
    Apr 22, 2026 12:02 PM UTC

    Please send me your user name that you used in the crash report as well as your specs (OS, CPU, GPU, memory). Are there any system level security or AntiVirus tools installed oon your machine?

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    EckiAME
    Community Manager
    Community Manager
    Apr 22, 2026 1:26 PM UTC

    Also: did you try to disable all plugins?

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