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Vikose35517352j7hq
Participant
October 26, 2024

Cannot open 3d object in photoshop beta v26.1

  • October 26, 2024
  • 14 replies
  • 2169 views

When I drop the 3d object on the photoshop screen, it gives the warning “something went wrong opening your 3d file” also i have already installed and opened Substance Viewer 3D Beta same time with photoshop beta. 

 

    14 replies

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    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity Expert
    Community Expert
    October 29, 2024

    "Export to Photoshop" in Viewer will appear if you place 3d object into photoshop. Then you need double click Smart Object icon or "Edit Content" from Property panel. You need to create a connection between Ps and Viewer. Did you try this?

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    Vikose35517352j7hqAuthor
    Participant
    October 29, 2024

    Yes I tried. when I click on “open substance 3d viewer beta” to open it, substance viewer 3d opens and there is no connection between photoshop beta and substance viewer 3d. it's as if I opened substance viewer 3d without photoshop beta. also there is no “to photoshop” button in the top right corner of susbtance viewer 3d.

      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      October 28, 2024

      Are you able to open another 3D files? Try to follow suggestion and open it Viewer?

      D
      dana277603023p48
      Participant
      October 28, 2024

      Same here! 

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