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iawood
Known Participant
April 21, 2024

24.3 After Effects error: Photoshop file format error (-1). (45::35)

  • April 21, 2024
  • 14 replies
  • 2030 views
I render out Cinema DNG files using After Effects all the time. 24.3 Mac (intel) has something seriously broken with it when it comes to accessing DNG sequences over an SMB network connection. Prior versions worked fine with no issue. Windows version not impacted. 
 
Everytime I open an existing project, it first asks to convert it to the new format and then it gives me a dozen or more errors:
 
After Effects error: Photoshop file format error (-1). (45::35)
 

Some details:

  • AE for Mac (Intel) version 24.3.0 (build 50)

  • Footage where this is occurring is Cinema DNG format.

  • Files are stored on a TrueNAS server connected by SMB over 10Gbe Ethernet.

  • Prior to this I have seen PS have issues occasionally opening DNGs on network drives but never AE.

  • Oddly, when previewing C-DNG sequences, it shows most frames just fine.

  • All DNGs are confirmed to be valid and not corrupted or special in any way.

  • Prior versions of AE did NOT have this issue.

  • Does not occur on Windows version of After Effects.

14 replies

Warren Heaton
Community Expert
Community Expert
April 22, 2024

Which version of Adobe Camera RAW is installed on the Mac?

One place to find this is under Installed Apps in Adobe Creative Cloud Desktop.

 

Do the DNG files open in Photoshop on the same workstation?

How were the DNG files created/captured?

I'm able to import DNG files from a Canon EOS 350D as expected with Camera Raw 16.2.1 under macOS Ventura 13.6.5 in After Effect 24.3.0 (Intel).

Since you're looking to match what's happening as expected on the Windows side, compare the versions of Camera RAW and After Effects.

iawood
iawoodAuthor
Known Participant
April 22, 2024

Autokroma Influx is not installed. This is all being done natively in AE without plugins. 

iawood
iawoodAuthor
Known Participant
April 22, 2024

I have no idea what that is. 

Warren Heaton
Community Expert
Community Expert
April 21, 2024

You're doing this using Autokroma Influx, right?

Is that installed on the Mac?