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sritterfeld
sritterfeld
Known Participant
March 3, 2023

ABYSMAL Performance in AE 23

  • March 3, 2023
  • 14 replies
  • 1279 views

Hey all,

 

Recently upgraded to 23.2.1, and speed in this version is absolutely abysmal, even with a comp that is not challenging for performance. What's worse, even typing speed for expressions slows down to a crawl - even in an empty project.

Interestingly enough, plugins such as Expressionists are wholly unaffected by this.

The problem is particularly bad when writing expressions, as you can see in the comparison I attached between AE 22.0 and AE 23.2.1 - it's absolutely crazy. That slowdown is also translated to other parts of the app. While turning off layer controls could boost speeds greatly in AE 22, it barely does anything anymore in AE 23 - and the fact that even when having an empty project, getting these issues really makes me wonder what's going wrong here, and makes me think some bug was introduced in AE 23.

 

Running on latest Win 11, Nvidia Drivers for the RTX 3070 mobile, AMD 5800H and 64GB RAM, with dedicated 200GB NVMe Disk Cache, preferences identical (I checked) for both versions, too. 

This topic has been closed for replies.

14 replies

D
DANAELENA
Inspiring
May 4, 2023

I can confirm, very very bad decrease in performance. i wil use Premiere, until a fix is available.

sritterfeld
sritterfeldAuthor
Known Participant
March 13, 2023

Hi John,

 

Thanks for this. Did another log and sent it to you, as well as an image of my empty extension list. The problem in AE23 persists.

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
March 8, 2023

Would you mind sending a screenshot of the extensions listed in the Window > Extensions menu?

 

Extensions, aka CEP panels, are located in the following locations on Windows:

  • %appdata%\Adobe\CEP\extensions (this is the user-level location)
  • C:\Program Files (x86)\Common Files\Adobe\CEP\extensions (this is the system-level location)
sritterfeld
sritterfeldAuthor
Known Participant
March 8, 2023

Hi John,

I indeed don't get any errors, just laggy, bad performance.

I tried reinstalling AE, and removing all custom scripts, but that hasn't changed anything. I do still see extensions, even though I removed them from the Adobe - Program Files - AE 2023 Folder. Not sure why they still show up and if there is a link to be broken (perhaps you can help me there).

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
March 8, 2023

Thank you for sending those logs @sritterfeld. They appear to indicate that a script is attempting to run repeatedly but cannot do so. It didn't appear that you were seeing any errors in the video you shared, so those errors may be getting suppressed.

 

What scripts and extensions do you have installed? Try closing any scriptUI panels and extensions and see if the UI performance improves. Some extensions run processes in the background even when they aren't open, so closing the panels might not be enough, but we can try to diagnose that after seeing if closing the third-party panels helps at all.

 

Thanks again,

- John, After Effects Engineering Team 

M
martinc13962311
Known Participant
March 7, 2023

Done that. This is a pretty huge flaw to release AE with. The preview just bogs down, purging cash does nothing or just makes the screen go grey. The only thing that fixes it is restarting the computer. This is on multiple windows 10 machines, with all the same specs.

sritterfeld
sritterfeldAuthor
Known Participant
March 7, 2023

I suppose you could upload it to a cloud and send the link to John via private message?

    M
    martinc13962311
    Known Participant
    March 7, 2023

    It certainly is what we are seeing. We seem to have gone backward quite drastically with this realease. The constant Nvidia GPU crashes, memory leaking, strobbing mattes, poor playback... I have posted two examples and had no replies.

     

    You really need to disable the auto-update feature in creative cloud. Even if you have previously deactivated it, it reactivates and installs this version!

    sritterfeld
    sritterfeldAuthor
    Known Participant
    March 7, 2023

    Thanks, will do!

    sritterfeld
    sritterfeldAuthor
    Known Participant
    March 7, 2023

    That's good to know - I suppose I need to have more issues then 😜

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