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Marcela_Alvarez
Participant
December 3, 2024

Adobe After Effects Crashing

  • December 3, 2024
  • 2 replies
  • 206 views

I just don't know what's going on, it seems it's something with some missing files, but I really don't know what's happening, it just won't load, it just crashes

 

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2 replies

M
Marcela_AlvarezAuthor
Participant
December 3, 2024

It used to, but not anymore, now it just says to contact support

 

 

J
Community Manager
jenkmeister17177426Community Manager
Jenkmeister
December 3, 2024

After the crash occurs, are you presented with an Adobe Crash Dialog? If so, can you enter your email address and submit the crash report? We may be able to better understand what is happening looking at that report.

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