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Known Participant
June 17, 2026

Adobe After Effects must be installed...

  • June 17, 2026
  • 1 reply
  • 11 views

"Adobe After Effects must have installed to import this file"

 

Dynamic link needs to be better.

 

How can this still be a thing?  Seriously, what needs to happen for Adobe to fix the bugs that have persisted through multiple versions for YEARS??  What combination of words and events is needed for Adobe to properly deliver on the products I have spent thousands of pounds on over the years? 

    1 reply

    Nishu Kushwaha
    Community Manager
    Community Manager
    June 17, 2026

    Hi real_5081, I hear the frustration. Sorry, you're hitting this issue.


    Could you share a bit more detail to help us narrow this down?

    1. Are you on macOS or Windows?

    2. Which versions of After Effects and Premiere Pro are you running?

    If the two versions match and you're still getting the error, it's often a permissions issue. Things worth trying:

    • On macOS: grant Full Disk Access to After Effects (System Settings > Privacy & Security > Full Disk Access).

    • On Windows: try running both After Effects and Premiere Pro as Administrator.

    • A simple restart of the machine sometimes clears it too, since it refreshes the background services these apps rely on.

    Let me know what you find.


    Thanks,

    Nishu