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Participant
Feb 4, 2023 4:27 PM UTC
Needs More Info

AE ALERT LAST LOG MESSAGE KEEPS CRASHING ON MAC

I am desperate. AE 2023 keeps crashing with this error.

Last log message was: <63126> <BEE_WorkQueue> <5> BEE_WorkQueue_PreCloseProject end

I have seen older solutions, but I have tried all of them, and nothing works. 

I really need help. 

 

I am working on a Mac Book Air M1 2020

Updated to Ventura. 

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1 reply

JohnColombo17100380
Community Manager
Community Manager
Mar 18, 2023 10:31 PM UTC

Hi @Irene22809315mxl7,

Thank you for reporting this issue, and for your patience in our response. Do you have the typeface SF Pro installed? We are aware that this typeface is causing crashes like the one you've described.

 

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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