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Ariel_Brener
Participating Frequently
September 28, 2022

AE Crashes after sending to media encoder 17.7.0

  • September 28, 2022
  • 4 replies
  • 535 views
After installing the latest update (17.7.0) AE started crashing after sending compositions to render in AME.

See Screen capture of the crash
+ attached crash report
This topic has been closed for replies.

4 replies

JohnColombo17100380
Community Manager
Community Manager
September 29, 2022

Hi @Ariel_Brener,

Are you still experiencing this crash with the latest 22.6 version of After Effects?

 

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team  

Legend
September 28, 2022
Hello all! Dataclay has issued a fix for users of Templater. Please see the following release notes:

https://support.dataclay.com/templater/content/introduction/welcome/whats_new.htm

Download the the 2.9.6 installers here: https://dataclay.com/templater
Ariel_Brener
Participating Frequently
September 28, 2022
Hi sorry I didn't answer sooner.
No, I don't have an extension called "Templater" installed.
JohnColombo17100380
Community Manager
Community Manager
September 28, 2022
Hi Ariel,

Thank you for reporting this issue. We've been able to reproduce this crash as well and found it to be caused by an incompatibility with a component of a third-party extension called Templater. Do you have this extension installed, and if so, does uninstalling it allow you to send compositions to AME?

Thank you again for the report,
- John, After Effects Engineering Team