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Yura Timoshenko
Yura Timoshenko
Inspiring
April 24, 2026

AE works fine but freezes after several minutes of work so I have to force quit

  • April 24, 2026
  • 1 reply
  • 25 views

Greetings! 

I have 

which I had for some time and AE worked just fine. Then suddenly it began to misbehave - freezing after several minutes of work, just a rotating circle instead of cursor. The comp is not affected, just AE is freezing. So I have to force quit it. Although I am in Moscow, Russia, not everyone here is an evil pirate) so our company pays for a license, so I reinstalled AE via Creative Cloud, removing preferences and settings, to no avail. I cannot figure out what could be a problem, it began yesterday, and not going away( No changes in configuration or setup, no obvious trigger…. No error messages, no warnings...

Also, if I need to quit AE before it freeezes, it starts to freeze then, and fun lollipop begins to rotate...

1 reply

Nishu Kushwaha
Community Manager
Nishu KushwahaCommunity Manager
Community Manager
April 24, 2026

HI there,


Really sorry to hear about the issue.

Is it happening in a specific project? Can you test it on a new project and see if the issue persists? Also, try running After Effects in Safe Mode with third-party plug-ins disabled.

Let me know how it goes.


^Nishu

    Yura Timoshenko
    Yura TimoshenkoAuthor
    Inspiring
    April 27, 2026

    Thanks for your kind input! ) I noticed it is not dependent on any projects, now I am inclined that indeed plugins are to blame! I installed the latest version and I get warning on every launch that many plugins I have are not compatible with the laters version, I will need to go back to discontinued Intel processor Mac in order to use them))) 

    With the bestestest wishes! )
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