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Wuyi26493962v4tu
Participant
Dec 12, 2022 2:10 AM UTC
Needs More Info

AE2023 crash when add text layer

Has been successfully reproduced on multiple computers.

When I am in a project that I have been working on for a while，And Then I type pinyin in the text box， It will undoubtedly collapse straight away

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3 replies

JohnColombo17100380
Community Manager
JohnColombo17100380Community Manager
Community Manager
Dec 12, 2022 2:53 PM UTC

Hi @Wuyi26493962v4tu,

Thank you for reporting this issue, sorry to see you are experiencing this crash. We are able to reproduce the crash you've reported and a potential fix is available in the latest After Effects (Beta) builds, starting with version 23.2.0.26. If possible, please install the Beta builds and let us know if you still experience the crash on Windows.

 

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

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Wuyi26493962v4tuAuthor
Participant
Dec 12, 2022 11:48 AM UTC

WIN10 and WIN11 All of them have this problem，

AE 23.0

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Mylenium
Mylenium
Legend
Dec 12, 2022 6:40 AM UTC

Without any actual system info and what version of AE you are referring to for the computer(s) in question this isn't particularly useful. You need to provide the pertinent details.

 

Mylenium 

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